What Should I Do If I Receive a Call Claiming There’s a Problem with My Social Security Number or Record?

June 23, 2024

If there is a problem with your Social Security Number (SSN), the Social Security Administration will send you a letter.

They generally only contact you if you have requested a call or have a pending matter with them, but never to:

• Threaten you with arrest or legal action.

• Suspend your Social Security Number.

• Demand immediate payment from you.

• Request payment in cash, gift card, prepaid debit card, electronic money, or bank transfer.

• Ask for gift card numbers over the phone or request that you send or transfer cash.

• Ask for personal information or banking details to give you a Cost of Living Adjustment (COLA).

More information here.